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Have a question about transcription, file formats, billing or a partnership? We're happy to help.

Email

Write to us at:

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Response time

We usually reply within 1–4 hours on business days. If you have any questions about your invoices or account, please provide the email address linked to your account so that we can find it quickly.

Before you write

Many questions are answered on our tool pages and in the FAQ sections at the bottom of each page. If you're unsure which tool you need, start from the tools catalog or the about page.

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